Frequently Asked Questions
When will my items ship?
Generally the same day as the order if your order is placed by 2PM PST, but to be safe we will say within 2 business days, unless your item happens to be out of stock (which doesn't happen often) in which case we’ll send you an email right away letting you know and asking if you want to wait until it will be back in stock (which can be up to a week).
How do you ship?
US Mail with Delivery Confirmation, flat rate, they're really fast & we think it’s the best deal out there (we find most US Mail packages are delivered anywhere in the US in 1-4 in days, they say a little longer on the USPS site, but that hasn't been our experience).
What about overseas orders?
Our standard is US Mail with Tracking Confirmation.
Do you ship to PO Boxes and military APO/FPO addresses?
Yes, we love military yogis!
What is your return policy for items purchased on the website?
Easy, if you don't absolutely love the item you ordered, just return them unwashed for a full refund (customer pays postage on the return), if it's an exchange we pay the postage on new item that we ship out at no cost to you.
What is your return policy for items purchased at an authorized dealer?
Just take the item back to the store where you purchased it (we sell to them at wholesale rates, and each one will have their own return policy).
What's our customer service policy?
Do you have a catalog?
We have a catalog for wholesale clients - it is the same merchandise displayed on the website. If you'd like to place an order for your studio or shop give us a call 619.550.2727 or send an email to email@example.com and we'll be happy to help you.
What is the best way to care for the shirts?
Womens shirts: Wash on cold and hang dry. The women’s shirts are 98% cotton, 2% spandex which give them a soft, slightly clingy, wonderful, sexy feel. Like most women's t-shirts, they will shrink a little bit if they're dried in high heat, so tumble dry in low heat or hang to dry.
Men's shirts: Wash in cold, tumble dry.